At https://bigbanyanwines.com/, we prioritize the privacy of our visitors and are committed to safeguarding any personal information collected or shared with us. This Privacy Policy explains the types of information we collect, how it is used, and the measures we take to ensure its security. Please read this document carefully to understand our views and practices regarding your personal data.

If you have additional questions or need more information about our Privacy Policy, please do not hesitate to reach out to us via email at [email protected].

Information We Collect

https://bigbanyanwines.com/ collects various types of information to improve user experience, site functionality, and marketing efforts. We collect information in the following ways:

• Personal Information: When visitors choose to make reservations, sign up for vineyard tour and complete contact forms, we may collect personal information such as name, email address, phone number, and other details voluntarily provided.
• Non-Personal Information: Non-personal information refers to data that cannot be used to directly identify an individual. This may include aggregated data, browser type, device information, location, and user interaction data collected through cookies and similar technologies.

Log Files

https://bigbanyanwines.com/ uses log files, which are standard practice across hosting services for analytics purposes. The information in the log files includes Internet Protocol (IP) addresses, browser types, Internet Service Providers (ISP), date and time stamps, referring/exit pages, and click data. These entries are used to help us understand how visitors interact with our site and to improve our services.

Log files serve several key purposes:

1. Trend Analysis: We use log data to identify usage trends and visitor demographics.
2. Site Administration: Log files assist us in maintaining the functionality and security of our website.
3. User Tracking: By tracking users’ movement within the site, we aim to improve the layout and usability of our website.

This information is not linked to personally identifiable information.

Use of Cookies and Similar Technologies

https://bigbanyanwines.com/ uses cookies and similar technologies to enhance user experience, streamline site functionality, and provide personalized content. Cookies are small data files stored on your device, which help us remember your preferences and understand your interactions with our site.

Types of Cookies We Use:

• Essential Cookies: Necessary for the functionality of our site and cannot be disabled.
• Performance Cookies: Collect information about how visitors use our website, allowing us to improve site performance.
• Functionality Cookies: Enable the website to remember choices you make, such as your username or language preferences.
• Advertising Cookies: Allow us to show personalized advertisements based on your browsing behaviour.

You may choose to disable cookies in your browser settings. However, please note that disabling cookies may affect your ability to use certain parts of our site.

Security of Your Data

We take data security seriously and implement various measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:

• Encryption: Data transferred between your device and our site is encrypted using industry-standard SSL (Secure Socket Layer) technology.
• Access Controls: Access to your personal data is restricted to authorized personnel only.
• Data Anonymization: Where possible, we anonymize data to reduce the risk of exposure.

While we strive to protect your data, no security system is impenetrable. In the unlikely event of a data breach, we will take necessary steps to contain and mitigate the impact, including notifying affected users if required by law.

Children’s Privacy

Our site is age-gated, and informs users to agree to enter the site only if they are of legal drinking age.

Data Retention

We retain personal information only as long as it is necessary for the purposes outlined in this Privacy Policy or as required by law. When your personal information is no longer needed, we will delete or anonymize it in a secure manner.

Your Rights and Choices

Depending on your location, you may have certain rights regarding the personal information we hold about you. These rights may include:

• Right to Access: You may request a copy of the personal information we have about you.
• Right to Rectification: You have the right to correct any inaccuracies in your information.
• Right to Erasure: You may request the deletion of your personal data under certain circumstances.
• Right to Object to Processing: You may object to the processing of your data for specific purposes.
• Right to Data Portability: Where applicable, you may request to receive your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. When we make updates, we will revise the “Last Updated” date at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

Consent

By using our website, you consent to our Privacy Policy and agree to its Terms and Conditions. Continued use of our website following updates to this policy constitutes acceptance of those changes.

Contact Us

If you have any questions, comments, or concerns regarding our Privacy Policy or data practices, please reach out to us via email: [email protected]